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AI Santosh's Insights

Hyperautomation & AI: Driving Digital Transformation Across Domains

In the previous decade, the growing role of AI in various fields has been seen and has become commonplace. As years pass by, the use of artificially intelligence-driven automation becomes more prevalent. That’s why the idea of hyperautomation came into being. It is a term introduced or coined in Gartner’s Strategic Technology Trends for 2020. Hyperautomation is simply automation’s expansion. It introduces added technology to automation, making the most of technology.

Delving Deeper into the Concept of Hyperautomation

Hyperautomation includes increased automated business processes enabled by artificial intelligence, robotic process automation, and machine learning. It is simply an infrastructure of upgraded and advanced technologies utilized in order to scale and enhance automation capabilities.

The prime aim of this concept is to improve efficiency in the organization, which in turn increases the productivity and quality of the output. The term ‘hyperautomation’ covers several defined areas of applications that include planning, organizing, execution, collection, processing, deployment, coordination, interaction, control, and analysis of information systems. The idea behind it is to enable organizations to make use of advanced technology in the best possible manner. This helps in maintaining competitiveness in the market while making sure that improvements are made to the organization to increase the productivity and quality of the output.

How Does AI-Driven Automation/Hyperautomation Assist Various Industries?

  • Legal Tech

AI and hyperautomation in legal tech have made legal support professionals a lot more productive, particularly in the areas of in-house and contract law firms. The term Legal Automation covers the development, implementation, and control of legal procedures, workflows, practices, and data mining, depending on pre-determined rules. Automation is a branch of software engineering, which aims to model, create, analyze, control, and implement legal software systems. 

Some legal automation methods include the incremental approach, which is a series of automated steps; the functional approach, which use logical processes and procedural templates; the domain-specific approach, which is based on the legal needs of each case; and the application-specific approach, which look into the needs of particular legal cases. In addition, automation can also be applied to legal research, case preparation, the process of proofreading legal documents, as well as the generation of associated legal documents. Additionally, it covers tasks that do not need human supervision, such as those related to data mining, workflow analysis, client/agent authentication, and document review.

  • Fintech

One of the largest industries focusing on automation trends in fintech is the financial industry, and it does show no sign of changing any time soon. Companies in the financial sector are constantly looking for new ways to automate their business models and streamline processes that have traditionally required a large team of personnel to complete. The automation trends in fintech are also taking advantage of advances in technology to create new opportunities for cost reduction, efficiency, and increased productivity.

As technology improves, software used by financial institutions to facilitate banking activities is becoming more sophisticated, requiring the integration of various different types of software programs and systems. In order to effectively handle complex and demanding financial transactions, the software used must be able to perform in a highly efficient manner. Software used to automate the process of bank automation requires advancements in both hardware and software technology. One such software program is known as the Intuitive Approach, which makes use of artificial intelligence technology to make the process of automating financial transactions much easier for financial institutions. Most products in the market nowadays are designed to help customers make better financial decisions. Hyperautomation trends in fintech allow users to enjoy significant cost savings as well as increased productivity.

Endnotes

Hyperautomation is about to take the whole world on the plunge. This technology will keep improving in the future, and it is up to business owners to embrace these changes and make their business more profitable. The goal of hyperautomation for large organizations is to use technology in a manner that helps them to optimize on-demand manufacturing processes using real-time technology that allows organizations to respond quickly and efficiently to customer demands.

That’s why we at Konsultera, along with our well-versed team of engineers, and developers are creating a full-fledged AI platform to cope with ever-evolving demands in various sectors, and operate ahead of time, effectively and efficiently. 

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Santosh's Insights

Our 4-D Framework for Data Ecosystems

In the world of data, nothing is more precious than the management and nurturing of all that is received and all knowledge that is gained from it. The pursuit of data has been an eternal quest for centuries and, in the recent decade, technology has fueled the democratization of data management at a scale that has never been seen before. The quantity and velocity of data and information that flows through our digitally enabled systems today are staggering. Every touchpoint an individual has with a device generates a whole set of data. Initially, there was a lot of focus on capturing and storing all data for the future. This is still true, but, in the evolving world, it is the intelligence derived out of that data, that is key. Data privacy laws will make it difficult over time to store personal information without informed consent, but there is along way for that to happen. Meanwhile, with velocity, comes expectation. Decisions need to be made with data available in the present, and not from detailed analysis of data from the past. In this context, there is a need for a framework that encompasses data in flow and data at rest.  

Konsultera’s founders bring experience from large data ecosystems that span several domains. In every domain, however, the need is exactly the same. Good, qualified, data and the ability to process this data at scale that can scale horizontally, However, it is still necessary to put in the basic principles in place, to ensure this large set of information can be managed and processed effectively. In a data ecosystem, there is no size limit to start and virtually no end. We can start small and expand as time and budgets permit. The recommendation Konsultera offers, regardless of the size, focuses on the outcome and the use-case and subsequent deployment of your data model to meet those outcomes. Choose technology as you see fit, but follow the principles that span technology. To this end, we designed a framework of the four D’s or, as we call it, the 4D Framework for the Data Ecosystem.  

The 4D framework is designed to help any organization organize data right from ingestion to governance, from discovery to product creation, from insight to deployment. Every organization with this framework, stands to gain with benefits accruing almost immediately post deployment.  

We introduce a concept called the Global ID (GID), which is a single link for each defined entity in the system. In a banking context,  we can assume Individuals, Companies, CASA accounts, Credit Accounts, Locations and several other such key nodes to be present with their own GIDs. Associated with each GID, is a set of attributes that define the characteristics of that entity. Each of the types of GIDs can be interconnected with ‘Relationships’ and these relationships could have their own attributes and so on. This creates a web of data, where data starts to make sense by defining relationships and each chain represents linkages, much like our own life and relationships. The interaction and the intelligence that we derive from such relationships start to make more and more sense over time. We start to get better insights and see it with greater depth than a single planar view that would otherwise define an entity and its attributes.  

The illustration above indicates how data, converged around a GID, can appear to be a constellation when visualized correctly. Again, to bring in the 4D framework and its relevance, the organization and governance of this data is the key to bringing insights to the business. A data ecosystem is meant to help grow and protect the business.  

Konsultera is spearheading a new form of thinking for the data and analytics business. Konsultera’s teams are in the process of continuously working with customers to build platforms that sustains and support technology-enabled digitization and subsequent use of data ecosystems enabled by AI to generate profitable business outcomes. 

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Enterprise

Container Tracking System

Business Problem and Solution

  • A solution for the logistics industry where RFID is used to track containers in a container freight station.  
  • The solution eliminates manual tracking of containers, and the location of containers is updated in real-time using RFID, GPS & GSM devices. It helps CFS to track inbound / outbound containers, save on fuel cost, and fast retrieval of containers.

Benefits 

  • Real Time Container Tracking 
  • Optimal Space Usage
  • Reduction in Fuel usage
  • Identify exact tier location (height)
  • Capacity & Planning Management
  • Saves Time
  • Container Tracking for customers (Kiosk)
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Startup

Personal Finance System

Business Problem and Solution 

  • Our customer wanted an efficient way to unite information for consumers on a single dashboard.  
  • This information would allow them to manage investments, Insurance and also plan their succession in any unfortunate event 
  • Financial planning and centralizing of information was key 

Benefits 

  • Financial health dashboard 
  • Stock Information 
  • Buy/Sell Mutual Funds
    • Buy 
    • Life Insurance 
    • Motor Insurance 
    • Health Insurance 
  • Credit Score 
  • Financial Fitness
  • Loan 
    • Home 
    • Personal 
    • Expres
  • Beyond Life Services 
  • E-vault to digitize documents 
  • Upload Wishlist video/audio/letter for nominee 

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Startup

Social Networking Platform

Business Problem and Solution 

  • A social and media platform for active older adults was launched to help them live longer, happier and purposeful lives.  
  • A mobile-first platform provides opportunities to access and share meaningful content and build friendships. 

Benefits 

  • Add new friends 
  • Add groups 
  • Add events 
  • Post rich content 
  • Share posts 
  • Comments / Like posts 
  • Dynamic contents using RSS feeds 
  • Notifications 
  • Chat 
  • Image and Video Albums 
  • Personalized Security Settings 
  • Facebook / Twitter Integration 
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Enterprise

E-Surveillance

Business Problem and Solution 

  • A cloud based E-Surveillance application with business intelligence and analytics. The solution integrated Intrusion Alarm Systems with on-site CCTVs & Audio systems and allowed 2-Way Audio communication. 
  • The Alarm Systems were all connected on-line to the E-Surveillance system using secure wireless VPN connectivity that provides a very high level of data security. 

Benefits

  • CCTV Integration 
  • Sensor based ticketing system (IOT) 
  • Remote device operations 
  • Works on low bandwidth 
  • Central command center application 
  • Two way audio communication 
  • Remote viewing of incidents in real time 
  • Dashboards and Analytics (Web and Mobile) 
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Enterprise

Legal Document Abstraction using AI

Business Problem and Solution

  • Our customer is a premium provider of Legal Document management platforms and wanted a way to abstract and annotate highly complex and length legal documents, especially for Mergers and Acquisitions 
  • Their current product allowed for classification, but the effort was manual without any systemic intelligence 
  • This solution aims to bring in an AI based document abstraction of fields and annotation for such legal documents 

Benefits 

  • Tremendous addition to value proposition of the legal document management platform 
  • Systemic abstraction saves tremendous amount of valuable legal manpower with savings in effort and time 
  • Reduction in errors and focus on quality through exception management for documents 
  • Highly scalable to any type of legal document using AI and new learning methodologies on the same base product platform 
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Enterprise

Employee Compliance Management

Business Problem and Solution 

  • This solution is an alternate biometric solution for managing entry and exit of employees and visitors to a office premise. 
  • The solution captures all the employees that move in and out of the premise using cameras and tracks tailgating of employees

Benefits 

  • Image processing and face detection 
  • Employees images will be processed in real time at specified entry or exit points 
  • Images will be matched against enrolled information and updated for attendance purposes 
  • Unknown faces will be automatically detected and flagged for security purposes and admin reviews 
  • Eliminates proxy attendance, controls access to restricted zones, provides audit trail 
  • Attendance Tail Gate Prevention 
  • Field Employees & remote location attendance 

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